FAQs

  • Our mystery boxes are custom-made boxes filled with a variety of items that are tailored to a specific theme or occasion. Each box is a surprise and the contents are not revealed until the box is opened.

  • To order a mystery box, simply visit our website and select the theme or occasion you are interested in. From there, you can choose the size of the box and complete your purchase.

  • While we cannot accommodate specific item requests, you are welcome to leave us any preferences or dislikes in the "notes" section during checkout and we will do our best to customize the box to your liking.

  • Delivery times may vary, but we aim to have all orders shipped within 3-5 business days of the order being placed. You will receive an email with tracking information once your order has shipped.

  • Due to the nature of our mystery boxes, we do not offer returns or exchanges.

  • Yes, we offer customizable options for our mystery boxes. Simply let us know your preferences and we will do our best to accommodate your requests.

  • Our mystery boxes are suitable for all occasions! Some popular uses for our boxes include birthday gifts, baby gifts, and corporate events.

  • You can contact us through our website or by emailing us at info@makeitamystery.com. Our customer service team will be happy to assist you with any questions or concerns you may have.